AI Settings
Configure your AI Agent's behavior, personality, and response patterns.
AI Model Configuration
Current Configuration
Blocktell currently uses GPT-4 and GPT-3.5 Turbo models with optimized settings for customer support. Advanced model configuration options are coming in a future update.
Personality & Tone
Personality Type
Custom Instructions
These instructions will be included in every conversation contextResponse Behavior
Fallback Responses
Configure how your AI handles questions it can't answer confidently:
Context & Memory
AI will remember what was discussed earlier in the conversation
Personalize responses using the visitor's name
Store preferences like language, timezone, etc. (requires cookies)
Safety & Compliance
Built-in Safety Features
Blocktell includes automatic content filtering and safety measures:
- • Inappropriate content detection and filtering
- • Automatic prevention of harmful responses
- • Usage limits based on your subscription plan
- • Secure data handling and privacy protection
Knowledge Base Integration
Search & Response Optimization
Blocktell automatically optimizes search relevance and response quality using:
Search Features
- • Semantic similarity matching
- • Context-aware search
- • Multiple content source support
- • Training corrections priority
Response Features
- • Intelligent response caching
- • Conversation memory
- • Auto typo correction
- • Confidence scoring
Settings Status
Changes will take effect immediately for new conversations